Customers' satisfaction is always our top priority. If you would like to return an order, we’re happy to help. Please note that the grace period for all returns is 7 days from the day you receive the products. Just email us directly and we’ll take you through the process. However all custom orders are non-returnable and non-refundable.
Lost/Stolen package: If you think your order is lost in the mail, first check the tracking details. If the package is in transit, the tracking information should indicate an expected delivery date. If the tracking information indicates the package has delivered but you have not received it, contact us so we can try to track it down with the postal services.
Custom orders: We are sorry. All prints are custom made to order. No RETURNS are accepted. We only exchange damaged items.
Please note that we are NOT responsible for postage for returns/exchanges unless it's our mistake for any faulty items. Customers have to pay for their own postage for shipping back the return items for refund.